Terms & Conditions

Terms & Conditions for your booking confirmation

*All cancellation notifications must be received in writing to the resort reservations office by email to

General Payment Policy

For the period of 7th January – 23rd December, 100% of the stay payment will be required 30 days prior arrival date.

  • No charges for cancellation made 31 days prior to arrival date
  • 50% of the stay charge for cancellation made 16-30 days prior arrival date
  • 15 days or less to the arrival an 80% of the stay charge
  • No-show arrivals will be charged with 100% of stay and one-way transfer

For Festive Season (24th December – 6th January), 50% non-refundable payment to be made 15 days upon confirmation and 100% payment to be made by 1st November.

  • 50% of the stay charge for cancellation made between 1st August and 31st October.
  • Any cancellation after 1st November will be charged 100% fee
  • No-show arrivals and early departures will be charged with 100% of stay and one-way transfer
  • A minimum stay of 7 nights per villa required for stays between 24th December till 06th January.

*Please note that special terms and conditions may apply for promotional offers depending on the rate booked.

Seaplane transfers

The resort is approximately 30 minutes away from Ibrahim Velana International Airport (formerly known Ibrahim Nasir (Male) International Airport) by seaplane.

Seaplane is available during daylight only and subject to weather conditions.

  • Seaplane transfer rate is US$540 per adult* (12 years and above) return trip.
  • Children below 12 years will receive a 40% discount on seaplane transfer rates.
  • Infants under two years of age travel free of charge (sitting on a parent’s lap)
  • Baggage allowance is 20 kg and 5 kg hand luggage.
  • Any excess baggage is chargeable at US$5 per kg and payable at the airport.
  • Seaplane rates are subject to increase if fuel surcharge increases.
  • Any cancellations less than 24 hours prior to arrival and no-shows will incur 100% of transfer charges.
  • For shared transfers, there is a waiting time at the terminal, maximum 2 hours after checking in.
  • If you choose to transfer by seaplane, your arrival international flight needs to land in Male before 3:30pm and departure international flights that leaves Male’ after 9am only.

* Transfer rates are subject to 10% service charge & 12% government goods & service tax.

Domestic Flight transfer
  • The resort can be reached by a 20-minute domestic flight and 25-minute speedboat ride from Dharavandhoo Domestic Airport
  • The domestic flight transfer rate is US$540 per adult* (12 years and above) return trip. One-way transfer will be 50% of return trip base rate.
  • Children between 2 – 11 years will receive 50% discount. (No fee for infants below 2 years).
  • Each guest (excluding infants) is allowed a 20 kg of checked luggage and 5 kg of hand luggage.
  • Any excess baggage is charged at a cost of US$3 per kg and is payable at the airport.
  • Please provide arrival/departure details for all bookings at least five days prior to the guest arrival to guarantee transfers on time.
  • Any cancellations less than 24 hours prior to arrival and no-shows will incur 100% of transfer charges.
  • For shared transfers, there is a waiting time at the terminal, maximum 3 hours after checking in.

* Transfer rates are subject to 10% service charge & 12% government goods & service tax.

Liability of the Resort

The Resort limits its liability to the Guests as follows:

  • Claims for damages are exclude except in circumstances which results in injury to life, body or property, caused from an intentional or gross breach of obligation of the Resort.
  • A breach of an obligation of the Resort is deemed to be equivalent to a breach of a legal obligation.
  • In the event damages are caused to Guests, the Resort shall act to minimize such damages as soon it comes to the knowledge of the Resort without delay. At the same time, Guests are obliged to take such actions to keep the damage at a minimum.
  • Liability claims against the Resort shall expire unless the Guest notifies the Resort within 01 year of the occurrence of the event that cause the damages.
  • Guests are responsible to and advised to procure their own travel insurance to cover any possible incidences while holidaying in the Resort.
Drone Policy

Due to privacy concerns, Finolhu prohibits the operation of unmanned aerial systems or drones. We kindly ask guests to refrain from flying drones anywhere on the island.

 


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